Category Archives: Usability

Optimizing for the Acceptable: Managing Design in a Complex Socio-Technical System

For Father’s Day, my parents, my wife and kids all went to my in-laws house for brunch. Ah, the glories of brunch let me siiiinnnnggg your praises (AAAHHHH AAAAAHHH AAAAHHHH!!!), you a nuanced blend of breakfast and lunch, sweets and … Continue reading

Posted in Business-Centered Systems, Clinical Informatics, Health IT, Patient-Centered Systems, Revenue Cycle Management, Usability | Tagged , , | Leave a comment

Workarounds & Wake-up Calls: What They Tell Us about Your Organization’s UX

In all parts of our lives there are processes don’t always fit every situation and tools that don’t always work as they should. So we invent workarounds. We all do this every day. I had one all figured out last … Continue reading

Posted in Blogging, Clinical Informatics, Health IT, Leadership, Nursing Informatics, Patient safety, Usability | Tagged , | Leave a comment

Applause and Appreciation for Engineers at the IHE NA Connectathon 2015

For the first time in several years, I attended the IHE North American (NA) Connectathon 2015.  What an enriching experience to be in the same room with nearly 600 dedicated engineers from more than 100 organizations making their IT systems … Continue reading

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Clinical Empowerment in Health IT

by Patty Daly, DNP, RN-BC As I begin 2015, it is helpful to reflect on the previous year or years and the lessons learned.  Patient engagement was a significant theme in the health IT community.  In fact, today the call … Continue reading

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Uncle Mistletoe & the 15 Step Challenge: UX for the Holidays

The holidays in Chicago can be a joyous experience.  If we are lucky, we get just enough snow to decorate the city’s trees and a break from the cold wind off the lake.  Just cold enough outside to wake you … Continue reading

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Best Practices for Patient Portals

By Janice Jacobs, Healthcare Life Sciences (HCLS) Social Media Director, Dell Services According to Gartner, by 2016, 89% of companies will compete mostly on customer/consumer experience. Now, the skeptics in the world might doubt that healthcare will see this large of … Continue reading

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Usability and Clinical Decision Support Part 2: Drug-Drug Interaction Checkers

By David Schlossman, MD, PhD, FACP, MMI, CPHIMS, Medical Oncologist/Board, Certified Clinical Informaticist, Missouri Cancer Associates/Boone Hospital Center   One commonly studied example of alert fatigue is drug-drug interaction (DDI) alerts, since DDI alerts are a requirement for both Stage 1 and … Continue reading

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Usability and Clinical Decision Support Part 1: General Principles

By David Schlossman, MD, PhD, FACP, MMI, CPHIMS, Medical Oncologist/Board, Certified Clinical Informaticist, Missouri Cancer Associates/Boone Hospital Center As far back as 1990, Dr. David Eddy wrote in the Journal of the American Medical Association (JAMA 263:1265-75), “The complexity of modern medicine … Continue reading

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Wearing Your Heart(Beat) on your Sleeve: Smartwatches & Biometrics as Communication

How are our user experiences, personal lives, and the culture affected by the ongoing evolution of the human/computer interaction? There are rhythms in my life that bring with them a deep, abiding peace and soulful sigh. The rise and fall … Continue reading

Posted in Health IT, Health IT News and Developments, healthcare analytics, Innovation, Mobile Health or mHealth, Patient Engagement, Usability | Tagged , , , , | Leave a comment

You Can’t Outrun a Volcano

We all have our morning routines. Take a shower, make the coffee, wake the kids, walk the dogs. For my wife and me, our morning routine includes eating breakfast and reading the news on our tablets while the one and … Continue reading

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