Tag Archives: User Experience

Optimizing for the Acceptable: Managing Design in a Complex Socio-Technical System

For Father’s Day, my parents, my wife and kids all went to my in-laws house for brunch. Ah, the glories of brunch let me siiiinnnnggg your praises (AAAHHHH AAAAAHHH AAAAHHHH!!!), you a nuanced blend of breakfast and lunch, sweets and … Continue reading

Posted in Business-Centered Systems, Clinical Informatics, Health IT, Patient-Centered Systems, Revenue Cycle Management, Usability | Tagged , , | Leave a comment

Uncle Mistletoe & the 15 Step Challenge: UX for the Holidays

The holidays in Chicago can be a joyous experience.  If we are lucky, we get just enough snow to decorate the city’s trees and a break from the cold wind off the lake.  Just cold enough outside to wake you … Continue reading

Posted in Blogging, Innovation, Patient Engagement, Patient safety, Usability | Tagged , , , | Leave a comment

Wearing Your Heart(Beat) on your Sleeve: Smartwatches & Biometrics as Communication

How are our user experiences, personal lives, and the culture affected by the ongoing evolution of the human/computer interaction? There are rhythms in my life that bring with them a deep, abiding peace and soulful sigh. The rise and fall … Continue reading

Posted in Health IT, Health IT News and Developments, healthcare analytics, Innovation, Mobile Health or mHealth, Patient Engagement, Usability | Tagged , , , , | Leave a comment

Life and Death and Innovation

How Patients’ and Caregivers’ User Experiences Have Driven Healthcare Innovation For Ed Damiano, his motivation was playing basketball with his son David. For Earle Dickson, his motivation was to help his wife after a tough time making dinner. For David … Continue reading

Posted in Innovation, Patient Engagement | Tagged | Leave a comment